Help Center

We keep support simple. Send us an email and we’ll get back within 24–48 hours.

Need a hand?

We’re here to help with setup, billing, or anything in-between.

Email support

General support

Questions, feedback, or account help.

hello@trylumo.app

Report a bug

Found something off? Send details and screenshots.

hello@trylumo.app

Privacy inquiries

Data requests or privacy-related questions.

privacy@trylumo.app

Press & partnerships

Media, collaborations, or community features.

press@trylumo.app

Response time

Typically within 24–48 hours, Monday–Friday.

Support hours: 09:00–17:00 UTC